Is your clothing genuine?
www.affordablekidsclothing.com.au only carries 100% authentic merchandise and products. Our suppliers are only 100% Genuine licensed suppliers. At times we may stock department stores cancelled orders or factory over runs, which means we can pass more savings onto you.
What payment methods do you accept?
We accept Paypal or bank transfer
How does paypal work and how do I open a paypal account?
Paypal is a safe method of transferring and receiving money as it is tracked and it is secure. Paypal itself will help you if you have any questions regarding sending or receiving a payment. If you go to www.paypal.com.au , there you can find all your answers to any questions you may have. You can also contact them by phone if you need to. There is no charge to open a Paypal account. To sign up to Paypal, you will need to go to the website www.paypal.com.au and click onto the sign up link. There will be a online registration form you will need to fill in with your name and contact details. It is very quick and easy and it will only take a few minutes to become a member.
To sign up for Paypal, you will need a valid email address. For receiving or sending payments, you will need a valid visa or Matercard debit or credit card, or bank account. The Paypal service lets users send payments for free and can be used from your pc or when enabled mobile phone. Your Paypal account will become active as soon as the sign up process is complete.
How long does delivery take/when will my order arrive?
Your order will be dispatched withing 24 to 48 hours of receiving it. Please allow 2-7 business days for delivery depending where you are situated. This is an estimated time for delivery of orders in Australia only. If you require your order urgently, please email us at firstname.lastname@example.org and we can organise it for you and give you a price for urgent delivery.
What are the delivery charges?
These are the delivery charges in Australia only
Delivery is by registered post and is a flat rate of $8.00. If you spend $80.00 or more, delivery is free. Registered post means that when you receive your item, you must sign for it. If you are not at the address at the time the parcel is delivered, a card will be left in the mail requesting for you to pick up and sign for your parcel at your nearest post office allocated.
What is registered post?
Registered post means that when you receive your parcel, you must sign for it. Its a safe method of delivery ensuring you do receive your parcel. If you are not at the address at the time the parcel is delivered, a card will be left in the mail requesting for you to pick up and sign for your parcel at your nearest post office allocated.
What happens if I am not happy with the product or its faulty?
www.affordablekidsclothing.com.au provide you with products that are of high quality, but if for some reason you are unhappy due to wrong size, color, product isn’t as you expected or product is faulty then contact us and we will be happy to offer a refund or exchange provided the item haven been washed, worn and still have their tags. We will offer a refund less the initial postage charge. To organise a refund, please contact us within 14 days of receiving your parcel.